An 8-story building with individual 40-ton cooling compressors per floor experienced a cooling failure on a floor densely occupied by an insurance company. Waiting for a new unit to ship would have taken several days and overnight air delivery was not an option.
Maintenance Management went above and beyond by driving nearly four hours from Fort Wayne to Louisville, Kentucky, to pick up a new compressor. Then the technician drove another four hours to bring it back.
Within 24 hours of the failure, the new unit was installed and client and the building tenants were able to continue work in a pleasant office environment.